First, make sure you have the ability to view hidden files: To minimize game freezing and slowness, run the game in XP compatibility mode and/or disable the Aero appearance setting. If the issue continues, please proceed to the steps below. Click OK and you'll see a prompt to reboot your computer.Īfter restarting the computer, please try playing the game again.Please check your DPI and adjust if necessary. Some games may have trouble displaying if the DPI is set too high or too low. The Dots Per Inch (DPI) setting affects how images are displayed on your screen. If you're using Windows Vista, Windows 7, Windows 8, or Windows 10, please see below for steps to adjust your graphics settings. Step Three: Adjust your graphics settings To ensure the best game performance, install the latest software updates from Apple: When finished downloading, please run the file to install the Windows Vista graphics update.After Microsoft validates your version of Windows, click the orange Download button to begin the download.Click the Continue button and follow the steps listed on the page to (1) create a validation code and (2) enter the code.Go to the Windows Vista Graphics Update page.If your DirectX version is lower than 11, please follow the next set of steps to update.Check your DirectX Version, which is found in the bottom line of the System Information section.
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